Over the past few years, a company’s HR department has evolved from performing more of an administrative role to becoming a strategic partner with a seat at the leadership table. Its role has shifted from managing bureaucracy to managing business assets and talent management. With this newfound responsibility, an effective and robust HR function supported by leadership is critical to company success. As a result, HR practitioners are tasked with adopting the latest technology to help streamline processes and open new paths for added company value.
This does not mean the “human” aspect of HR should take a backseat. To retain and attract a successful workforce, it is important for HR teams to adopt technology that helps build and strengthen teams within the organization. This has led many companies to begin utilizing big data and analytics to help inform strategic decisions.
Recently, data and analytics have been instrumental in revolutionizing a number of sectors. For human resources, data-driven insights can be collected and used to predict employee engagement, create hiring and recruiting strategies and manage employee and company performance.
What tools should you have in your HR toolkit?
AI for Recruiting
A recent study shows 96% of senior HR professionals believe AI has the potential to greatly enhance talent acquisition and retention. For many organizations, making their workforce more diverse and inclusive is top of mind. While there have been discussions on whether AI tools can develop a bias, companies such as CareerBuilder and Indeed have used AI to help provide their customers with qualified candidates by finding the best match.
Supported by AI’s unparalleled ability to rapidly sift through millions of data points, recruiters can quickly identify potential candidates. In addition, recruiters are able to tap into a wider talent pool to source candidates, including social media platforms, online career boards and databases. AI can be game-changing in terms of helping recruiters reach new, more lucrative candidates and engaging them in unprecedented ways.
Examples of AI recruiting tools include: Greenhouse.io and Lever
Remote-Working Engagement Platforms
The ability to work from home has become an alluring perk for many employees. Millennials particularly find it to be one of the most desirable benefits an employer can offer. But, as more employers are encouraging their employees to work from home, employee productivity continues to be a hot topic.
Even the most engaged employees can struggle when working from home due to the occasional distraction of kids or having to let the dog out. So, many companies have begun implementing tools into their organization to help measure their employees’ productivity as well as enhance communication. With communication tools, employees are able to let their managers know when they are signing on and off for the day. In addition, communication tools can also create a sense of community within an organization by providing an outlet for employees to share ideas and questions.
Examples of communication and productivity tools include: Slack and FunctionFox
Learning and Development Tools
With the introduction of new systems, new technologies and new ways of doing things, we are living in a constant state of change. For employees, it can be difficult to keep up with and implement these changes. In today’s fast-paced digital world, traditional training and development programs are no longer as effective as they used to be. Employees entering the workforce are now expecting to receive more personalized learning.
In addition to upskilling employees, learning and development programs are extremely helpful throughout the hiring process. Introducing a successful program can help enhance a company’s reputation and align individual growth with the company’s goals. On average, new hires can take up to 4.8 months to ramp up to full productivity. With an enhanced L&D program, new hires can get ramped up quicker and more efficiently.
Examples of learning and development tools include: Everskill and TalentLMS
As we enter a new decade and technology continues to advance, it is essential that HR departments adapt with the times. By following these steps, you are ready to embrace the next wave of HR technology in 2020, paving the way for a highly engaged and productive year for your workforce.
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