It is no secret that great employee engagement has become crucial in the workplace. Employee feedback leads to higher retention rates, lower absenteeism, improved productivity, better customer service and higher employee morale. Engagement not only helps employees feel their input is valued but also feel productive and satisfied in their roles. One of the most effective ways to garner feedback and ensure your employees’ voices are heard is through employee surveys.
Hearing your employee’s perspectives can help identify improvement areas. But the key to receiving valuable feedback is knowing what questions to ask employees that will not only invite them to examine the company with a critical eye but also span every area of the workplace –– from culture and management to personal satisfaction. In this blog post, we will share five questions to include on employee surveys and what insight these questions can offer to help employers build an engaged and satisfied work environment.
1. Do You Plan to Stay at the Company?
Answers to this question indicate how rewarding an employee finds your company and if they are adequately challenged and supported while at work. Your follow-up questions could ask why they plan to stay or leave the organization and if they would leave the organization for a better offer elsewhere.
A great way to get candid feedback is to allow employees to remain anonymous. Responses from these questions will provide insights on the culture, management team, employee retention rates, employee development and advancement and lastly, the employee’s perspective about the workplace and where they fit into that dynamic.
2. Are You Satisfied with Your Job and the Company?
Job satisfaction is one of the most important pieces of information an employee survey should gather. Satisfaction with the organization shows the employee is aligned with the company culture, mission, vision and values. When employees are happy with their job, they are more inclined to be actively engaged, productive and driven to grow, which translates into success for your company.
3. Who Encourages Your Development at Work?
Strong professional relationships at work can support employee engagement and have a positive impact on performance. Employees who feel they have coworkers willing to support them and invest in their professional development can positively affect work efficiency, mindset, productivity and overall culture among teams and employees. This question also uncovers insight into the employee’s relationship with their manager or leadership team, as well as if they feel supplied with the right tools to do their job efficiently — core components of company culture, growth and retention rates.
4. Do You Identify with the Company Culture?
Responses to this question provide insight into positive or negative sentiments about the company. This question can highlight how employees from many different areas, locations and levels experience the company. It also gives leaders the chance to evaluate the current company culture and compare it to their aspirations for culture.
One important aspect of company culture is the vision. This factor is a crucial driver for employee engagement and can determine if the employee feels they are doing meaningful work. Asking about an employee’s alignment with these core company components can expose valuable information regarding the employee’s satisfaction in their position and can assist your organization in determining what works and what doesn’t within the workplace.
5. What Should We Keep Doing?
Consider providing an open-ended question to allow employees to share what they feel should continue within the organization. The goal of employee surveys is to identify how the company can be improved, and although that matters, organizations should not overlook insights gained from asking what the business should keep doing. There is always room for growth in the workplace, but it is equally important to hear how your company is already helping employees feel connected, engaged and valued within the workplace.
Employee surveys help companies actively listen to employees and re-evaluate their efforts to create a productive, supportive and efficient workplace. Instead of viewing surveys as an annual task to check off your list, think of it as an evaluation of your company by the people who work for your organization day in and day out. This feedback is more than just feedback; it can be the deciding factor on whether employees stay or go. Mitigate this risk by asking the right questions and making necessary changes based on their feedback.
To learn more about the future of employee surveys, check out our blog on Why Gen Zers Want to Do Away With Traditional Employee Reviews.
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